Shipping Seeds to Canada
PLEASE READ THIS PAGE BEFORE PLACING AN ORDER SHIPPING TO CANADA.
Please note all prices on the website are in USD.
We cannot ship orders outside of the United States, where we are based. International orders are being returned to us due to everything that is going on with COVID-19. Sorry for the inconvenience.
Canadian Customs regulations place certain limitations and requirements on shipments of seeds, soil and fertilizer entering Canada. Small quantities have no restrictions and you can order online without concern, while larger volumes have some additional requirements.
Prohibited to Ship to Canada:
Soil – Soil is prohibited, and we cannot ship loose soils or kits containing loose soil to Canada. Hydroponic grow mediums like jute mats, micro-mats and biostrate mats are acceptable, Coco-Coir products like Minute Soil, are also acceptable.
Small Seed Lots, Kits & Other Goods:
Small Seeds – We can ship seed varieties in quantities under 500 total grams (1.1 Lbs) without restrictions or additional requirements. Small seeds are any seed containing more than 200 or more seeds per gram, and typically include seeds like tomato, pepper, broccoli, cabbage, lettuce, celery, carrot, onion, etc…Comprehensive List
Large Seeds – We can ship seed varieties in quantities under 5 total kilograms (11 Lbs) without any restrictions or additional requirements. Large seeds are any seed containing 200 or fewer seeds per gram, and typically include seeds like grains (wheat, rye, barley), peas, beans, corn, cantaloupe, pumpkin, chard, beet, radish, etc… Comprehensive List
Cereal Grains – (Rye, Wheat, Barley, etc…) If being used for sprouts or wheatgrass, the Small Seed Lot rules apply. If cereal grains are to be used for growing grain to maturity or for cover crops, the Large Seed Lot rules (below) apply.
Kits - All of our kits contain seed quantities that place them in the small seed lot category. However if you are ordering more than 1 kit in an order, it is possible that the seed quantity for the order goes over the limit. Please call us to place your order by phone if ordering more than 1 kit at a time.
Over 90% of orders are processed and ship out by next business day. If orders are received before noon, mountain time on business days, there is a very high likelihood that the order will process and ship out the same day it is received.
We strive to process and ship orders meeting or exceeding the stats listed above, but… we do not guarantee that orders will process that quickly. Some orders may take up to 3 business days to process and ship.
Please be aware when placing an order late Friday night, Saturday or Sunday that we do not process these orders until the following Monday. This includes expedited orders. When placing over night or 2-day expedited orders, also be aware FedEx will not deliver Saturdays or Sundays, please allow for the appropriate processing and shipping time.
We offer 4 options for shipping to Canada. Placing an order to Canada, means you acknowledge and accept the issues associated your chosen shipping option with respect to tracking availability and payment of taxes, duties, etc...
- USPS First Class => Canada Post - The cheapest and slowest option, possibly taking over 10 business days in transit from the time the order is shipped. Does NOT include tracking to your door. Taxes and duties on this option are not collected or paid by us. You are responsible to pay the duties and taxes which may be collected by Canada Post on delivery.
- USPS Priority Mail => Canada Post - Most popular option. Transit time is 5 to 7 days from the day the order is shipped and tracking is provided all the way through to your door. Taxes and duties on this option are not collected or paid by us. You are responsible to pay the duties and taxes which may be collected by Canada Post on delivery.
- FedEx Econ - Transit time is 3 to 5 business days from the day the order is shipped, and tracking is provided all the way to delivery at your door. You are responsible to pay the duties and taxes which may be collected by FedEx on delivery.
- FedEx Priority - Transit time typically 2 to 3 business days from the day the order is shipped, and tracking is provided all the way to delivery at your door. You are responsible to pay the duties and taxes which may be collected by FedEx on delivery.
Canada Shipping Rates: Rates for shipping options to Canada vary by weight, box dimensions delivery postal code and other factors. There is a shipping rate preview function in your shopping cart, that will show you all shipping options for the products in your cart.
You will be able to select your shipping option during checkout.
Canada Taxes, Duties & Import Fees
As noted above, if you select USPS or FedEx, taxes, fees, and duties are NOT collected by us. By selecting USPS, you acknowledge that True Leaf Market is not charging the full landed cost and fees and taxes may be due upon delivery, and that you are responsible for these taxes and fees.
International Refunds & Returns
Our Guarantee applies to all international orders, however we do not pay return shipping on international orders.
You will receive an email notifying you when you order ships, including tracking information so you can track your package. If you created an account at TrueLeafMarket.com, you can login to check your order status.
Orders Ship From
The vast majority of our orders ship from our warehouse in Salt Lake City, Utah. A small number of orders (electric juicers, greenhouses, composters, etc…) may ship directly to you from our vendors.
Q – I am unsure if my order is considered small lot or large lot.
A – If you are unsure, please call us during regular business hours: 866-948-4727. We will help you sort it out.
Q – I want to purchase a Growing Kit. I understand that it comes with pre-packaged seed. Are kits considered to be restricted or non-restricted?
A – All of our growing kits contain prepackaged seed below the cutoffs for small seed lot orders. You can order them without any additional requirements. However, if you are purchasing multiple units of the same kit, the seed volumes may cross over into restricted territory. Some of our kits like the Organic Wheatgrass Kit and Soil Based Microgreens Kit, contain loose soil, and are prohibited. Please carefully check the descriptions of each kit before ordering. Kits with compressed coir discs or hydroponic grow media are okay and can ship to Canada. If you need to order multiple kits, or have other questions, please call us during normal business hours to place your order. 866-948-4727
Q – What are my shipping rates to Canada?
A – We provide shipping rates at check out. But we DO NOT provide any applicable duties in the shipping calculation. There may be duty fees due at customs, these rates we cannot provide for you. You can check shipping rates at checkout on non-restricted orders on the cart page. Check the “see shipping rates” button to find out your total shipping cost based on your total weight and ship to address. You can always call us for a shipping quote: 866-948-4727
Q – What about taxes and duties?
A – For Canadian orders, duties will NOT be included in shipping cost and may need to be collected when your order clears customs.
Q – How long will it take my order to get to me?
A – For orders not subject to additional requirements (Small Seed Lots, per above) orders should process within 1 business day, and will take about four business days in transit to get to you. For orders requiring one or more Seed Analysis Certificates, order processing time can take up to 3 weeks, and then an additional four business days in transit.
Q – What about your purchase guarantee?
A - We unconditionally guarantee our products for 30 days from the ship date, and will accept returns or exchanges within that time, no questions asked. However, for all international orders, the customer is responsible for return shipping charges in all cases.