What you need to know before placing an order with True Leaf Market
We pride ourselves on our lightning fast order processing: We don't take multiple business days to process and ship your order. 90% of orders that come in by 1pm MT are processed and shipped the same day due to our in-house resource planning system we developed to make shipping and restocking more efficient than ever before. 96% of orders are shipped out by the next business day.
Our efficiency directly benefits you: Or facility's efficiency has allowed us to save on costs, and those savings have been extended to you with great prices.
Premium Quality Seeds: You can be confident that every seed order contains fresh, premium quality, tested and inspected seeds with top tier germination rates. Even though we are inspected frequently by numerous state and federal regulatory agencies, we want you to know that our standards are much higher than the minimum regulatory requirements. Our seed quality would be outstanding, even if we never got a regulatory inspection.
We have a 30-day guarantee: If you don't love your seeds for any reason, feel free to return your order for a refund within 30 days of purchase!
Our shipping, prices, quality and guarantee are always praised by our 510,000+ customers. So much so, in fact, that we're gaining 25,000+ new customers with each passing year. When you get seeds from True Leaf Market, you're getting the best!
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If you are ordering product with a delivery address in Canada, you may need one or more Seed Analysis Certificates to accompany your order in order to clear customs. Typically orders containing small amounts of seed do not require a certificate. Orders containing large quantities of seed do require a certificate for each seed variety in large amounts. Please review the requirements before placing an order destined for Canada. Please note: seed analysis certificates can sometimes take up to 4 weeks to obtain and are outside of our control.
The Canadian Food Inspection Agency (CFIA) requires a Seed Analysis Certificate (SAC) on some imports. A Seed Analysis Certificate must "provide sufficient information on purity and germination to verify that the seed lot meets the minimum standards for importation." As a standard practice, we do not maintain purity test records for all our seed lots. We do maintain germination test results on all our seed lots, not all tests are done at "a laboratory operated by or under the authority of a national or state government" as required by the CFIA.
So to comply with the CFIA requirements we are required to send the seed lot to a government lab for testing purity and germination. This can take up to 3 weeks to receive the certification. As such all orders including a SAC will be delayed until the SAC is received by the issuing agency. Seed Analysis Certificates are issued by the UDAF (Utah Department of Agriculture and Food) and meet CIFA requirements for importation.
Please Note: While many countries require a Phytosanitary Certificate for the importation of seeds, Canada only requires a phyto certificate for grain seeds.
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