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International Shipping

International Shipping

USA Shipping page | Canada Shipping Page | Returns & Refunds

PLEASE READ THIS PAGE BEFORE PLACING AN INTERNATIONAL ORDER: 

Please note all prices on the website are in USD. 

Seeds are a regulated commodity and can be difficult to ship internationally. You are responsible for knowing what can and cannot enter your country. We suggest checking with your country's Department of Agriculture or equivalent - often called the Ministry of Agriculture and Fisheries or similar. All duties, fees, taxes, etc. are the responsibility of the consignee.

Many small international orders ship out promptly. Orders that require additional inspection and documentation can be delayed for a week or more.

If you have questions about International orders, please contact us during regular business hours via support@trueleafmarket.com.

 

Things to Know:

  • Soil & Fertilizers – Virtually all countries do not allow the importation of soil products. As a general rule, you are probably better off not ordering loose soil or growing kits containing loose soil. Most countries allow the importation of hydroponic grow mediums like jute mats, micro-mats, and biostrate mats. Coco-Coir products, like Minute Soil, are also typically acceptable. Most countries do not allow the importation of fertilizers.
  • Hard Goods – Most countries have no restrictions on shipping non-seed hard goods. These include items like sprouters, growing trays, etc. Hard goods that do not contain seeds, soil, or fertilizer are usually no problem, and you can place the order normally, online or by phone.
  • International Refunds & Returns – Our Guarantee applies to all international orders; however, we do not pay return shipping on international orders. Seeds that come back to us in good condition can be refunded, but original shipping costs cannot. Any return shipping costs are your responsibility.

We generally prefer to ship most overseas orders by global priority mail or by FedEx International but reserve the right to choose the carrier we feel is best suited for delivery to your country. You will be charged shipping rates for all international orders.

We DO NOT have an international dealership program.

Shipping Information by Country:

There may be additional requirements or restrictions depending on the destination country and the crops being imported. We try to be aware of each country’s requirements, but it is ultimately your responsibility to comply with local regulations and provide the appropriate paperwork.

Phytosanitary Certificate:

The most common extra document that often needs to accompany international shipments of seeds is a phytosanitary certificate. This certificate is issued by the USDA. It attests that the consignment meets the import requirements of the destination country.

IMPORTANT: True Leaf Market does not automatically include a phytosanitary certificate

We can arrange with the USDA to get this certificate, but only at the customer request. If a certificate is required, the customer should add this certificate to the shopping cart at the time the order is placed. A certificate cannot be issued after a shipment has left our warehouse. There is a fee for this certificate.

Some countries require that an import permit be submitted to the USDA prior to issuance of a phytosanitary certificate. If required, the importer should contact the appropriate regulatory agency for details. If the import permit additional requirements that we cannot meet, that will prohibit our ability to provide a phytosanitary certificate

True Leaf market can ship international order without any additional documentation but only at the customer’s risk. If the shipment is held up in customs, destroyed or simply disappears, the customer assumes the risk.

Country specific information

If your country is not listed here, see below for "All Other Countries."

United States
We can ship any of our products to all 50 U.S. States, Puerto Rico, Virgin Islands and Guam. Please see our domestic shipping information.

Canada
Canada allows the importation of seeds but does require additional documentation if quantities of seed exceed a certain amount. Canada allows the importation of a small amount of fertilizer (under 10 kilograms) and hard goods are never a problem. Please see our Canada Shipping Page for details.


Afghanistan – Requires a phytosanitary certificate.

Albania – We are unaware of any restrictions.

Algeria – Requires a phytosanitary certificate.

Angola – Requires a phytosanitary certificate. Post entry quarantine may be required.

Anguilla – Requires a phytosanitary certificate.

Antigua and Barbuda – Requires a phytosanitary certificate and an Import permit.

Argentina – Requires a phytosanitary certificate and an Import permit.

Armenia – Requires a phytosanitary certificate.

Aruba – Requires a phytosanitary certificate.

Australia – Australia is very difficult. In addition to a phytosanitary certificate, there are many restricted/prohibited species including: cucumbers, melons, peppers, squash, sesame, adzuki bean, and soybean.

Bahrain – We cannot meet import requirements. This country requires that all imported seeds be treated with a broad-spectrum fungicide. Our seeds are not treated, and we do not treat them.

Bangladesh – Requires a phytosanitary certificate.

Barbados – Requires a phytosanitary certificate.

Bermuda – Requires a phytosanitary certificate.

Benin – Requires a phytosanitary certificate and an Import permit. Post entry quarantine my be required.

Bolivia – Unknown – check with Department of Agriculture or equivalent.

Botswana – Requires a phytosanitary certificate and an Import permit. Post entry quarantine my be required.

Brazil – Requires a phytosanitary certificate and an Import permit.

British Virgin Islands – Requires a phytosanitary certificate.

Burkina Faso – Requires a phytosanitary certificate and an Import permit. Post entry quarantine my be required.

Burundi – Requires a phytosanitary certificate and an Import permit. Post entry quarantine my be required.

Cabo Verde – Unknown – check with Department of Agriculture or equivalent.

Cambodia – Requires a phytosanitary certificate.

Cameroon – Requires a phytosanitary certificate and an Import permit. Post entry quarantine my be required.

Canada – Canada allows the importation of seeds but does require additional documentation if quantities of seed exceed a certain amount. Canada allows the importation of a small amount of fertilizer (under 10 kilograms) and hard goods are never a problem. Please see our full Canada shipping policy page for more details.

Central African Republic (CAR) – Requires a phytosanitary certificate and an Import permit. Post entry quarantine my be required.

Chad – Requires a phytosanitary certificate and an Import permit. Post entry quarantine my be required.

Chile – Requires a phytosanitary certificate and an Import permit.

Colombia – Requires a phytosanitary certificate and an Import permit.

Comoros – Requires a phytosanitary certificate.

Congo, Democratic Republic of the (DROC) – Requires a phytosanitary certificate and an Import permit. Post entry quarantine my be required.

Congo, Republic of the – Requires a phytosanitary certificate and an Import permit. Post entry quarantine my be required.

Cote d'Ivoire (Ivory Coast) – Requires a phytosanitary certificate and an Import permit. Post entry quarantine my be required.

Dominican Republic – Requires a phytosanitary certificate and an Import permit. Post entry quarantine my be required.

Djibouti – Requires a phytosanitary certificate

Ecuador – We cannot meet import requirements.

Egypt – Requires a phytosanitary certificate and an Import permit.

Ethiopia – We are unaware of any restrictions.

European Union, (EU) – Requires a phytosanitary certificate

French Polynesia – Requires a phytosanitary certificate

Hong Kong – Requires a phytosanitary certificate.

Iceland – We are unaware of any restrictions.

India – Requires a phytosanitary certificate and an Import permit.

Indonesia – Requires a phytosanitary certificate and an Import permit.

Japan – Requires a phytosanitary certificate. All seeds that are exported to Japan are subject to blotter testing on arrival.

Jordan – Requires a phytosanitary certificate and an Import permit.

Kenya – Requires a phytosanitary certificate and an Import permit.

Korea, South – Requires a phytosanitary certificate.

Kuwait – Requires a phytosanitary certificate.

Lebanon – Requires a phytosanitary certificate and an Import permit.

Malaysia – Requires a phytosanitary certificate.

Mali – Requires a phytosanitary certificate.

Mauritius – Requires a phytosanitary certificate and an Import permit.

Mexico – Requires a phytosanitary certificate and an Import permit.

Morocco – Requires a phytosanitary certificate.

New Zealand – New Zealand is very difficult. In addition to a phytosanitary certificate and an import permit, there are many restricted/prohibited species including: cucumbers, melons, peppers, squash, tomatoes, cilantro, beans and peas.

Nigeria – Requires a phytosanitary certificate and an Import permit.

Norway – We are unaware of any restrictions.

Oman – Requires a phytosanitary certificate.

Paraguay – Requires a phytosanitary certificate and an Import permit.

Peru – Requires a phytosanitary certificate and an Import permit.

Philippines – Requires a phytosanitary certificate and an Import permit.

Qatar – Requires a phytosanitary certificate.

Russia, Russian Federation – We cannot meet import requirements.

Saint Kitts and Nevis – Requires a phytosanitary certificate and an Import permit.

Saint Lucia – We are unaware of any restrictions.

Saint Vincent and the Grendines – Requires a phytosanitary certificate.

Samoa – Requires a phytosanitary certificate.

Saudi Arabia – Requires a phytosanitary certificate.

Seychelles – We are unaware of any restrictions.

Singapore – Requires a phytosanitary certificate.

Sint Maarten – We are unaware of any restrictions.

Somalia – Requires a phytosanitary certificate. Post entry quarantine my be required.

South Africa – South Africa is very difficult. In addition to a phytosanitary certificate, there is a long list of regulated/prohibited species.

Sri Lanka – Requires a phytosanitary certificate and an Import permit. Our seeds are not treated, and we do not treat them.

Taiwan – Requires a phytosanitary certificate.

Thailand – Requires a phytosanitary certificate.

Trinidad and Tobago – Requires a phytosanitary certificate and an Import permit. Our seeds are not treated, and we do not treat them.

Uganda – Requires a phytosanitary certificate.

Ukraine – Requires a phytosanitary certificate.

United Arab Emirates (UAE) – Requires a phytosanitary certificate.

Uruguay – Requires a phytosanitary certificate.

United Kingdom (UK) – Requires a phytosanitary certificate.

United States of America (USA) – We can ship any of our products to all 50 U.S. States, Puerto Rico, Virgin Islands and Guam. Please see our US shipping policy page for more domestic shipping information.

Vietnam – Requires a phytosanitary certificate.

Venezuela – Requires a phytosanitary certificate and an import permit

Yemen – Requires a phytosanitary certificate.

Zambia – Requires a phytosanitary certificate.

Zimbabwe – Requires a phytosanitary certificate. Post entry quarantine may be required

All Other Countries

We are currently in the process of expanding our list of country regulations, however in the meantime if you would like to order seeds shipped to any other country besides those listed above, we are at your service to assist in the process. In many countries, seeds are a regulated product and may require special documentation and/or permitting. We recommend that you email our international desk before placing an international order: exports@trueleafmarket.com. Please be as specific with respect to what you would like to order, address and country of destination, desired quantities and any other relevant info. We will respond promptly with the details and regulations and duties for orders to your country. We will help you through the process as much as we can.

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