Returns & Refunds

Return of Merchandise

If you have any issues with the products you receive from us, please contact us within 10 days after receipt of the merchandise. pLEASE DO NOT RETURN ANY MERCHANDISE WITHOUT PRIOR PERMISSION. There will be no credit for product returned without a return authorization.

Returns of media products (such as Permacharts, books, and DVDs) are only accepted in the case of a defect.

Some products we carry are warranted by another manufacturer or other authorized agent. In these cases, we may refer you to another entity to process the warranty issue.

Once a product has been returned with an authorization, we will promptly inspect the product, and if the product follows the description of the complaint, we will refund the original price paid.

All returned products need to have a return authorization and should be returned in the original condition within 30 days of the ship date. Products returned within 31 to 60 days will be charged 15% for restocking and there is no credit or replacement after 61 days.

Wholesale Accounts

All orders are cash unless other terms have been previously approved. If credit terms have been established, order will be invoiced as NET 30 from the date of invoice. A 2% monthly (24% annually) finance charge will be added to unpaid balance. A minimum service charge of $5.00 will be charged on all past due accounts. Purchaser agrees, in the event of default, to pay all collection costs incurred by seller, including court costs and attorney fees. The charge for a returned check is $25.00

Prices, terms, and conditions may change WITHOUT NOTICE

EXCLUSION OF WARRANTY AND LIMITATION OF DAMAGES AND REMEDY

PLEASE NOTE: Trueleafmarket.com warrants that the seed we sell conforms to the label description as required by State and Federal seed laws. Neither Trueleafmarket.com nor the seller hereof (if other than Trueleafmarket.com) MAKES ANY OTHER REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE CONTENTS HEREOF, WHETHER AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER MATTER.

All Claims, including claims for alleged defective seed must be made within thirty (30) days after Buyer learns of the facts upon which such claim is based. All claims not made in writing and received by Trueleafmarket.com within the time period specified above shall be deemed waived.

THE LIABILITY OF TRUELEAFMARKET.COM AND THE SELLER HEREOF FOR ANY AND ALL LOSSES AND DAMAGES TO BUYER RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING NEGLIGENCE, BREACH OF CONTRACT, BREACH OF WARRANTY, OR ALLEGED DEFECTIVE SEEDS, IRRESPECTIVE OF WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PARTICULAR SEEDS WITH RESPECT TO WHICH LOSSES OR DAMAGES ARE CLAIMED. IN NO EVENT SHALL TRUELEAFMARKET.COM OR THE SELLER BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS.

IT IS EXPRESSLY AGREED THAT THE REMEDY PROVIDED ABOVE SHALL BE TO THE EXCLUSION OF ALL OTHERS.

Should fulfillment of any order or contract be prevented or delayed by an act of God, war, blockade, revolution, government action to restrict energy or any other essential to the growing and harvesting of the crops, prohibition of exports or imports, riots, strikes, lockouts, fires and/or detention at sea or any other contingency beyond our control, we shall not be held responsible for any loss and/or damages thereby.

IF YOU DO NOT WISH TO ACCEPT THESE PRODUCTS UNDER THESE TERMS, PLEASE RETURN IMMEDIATELY FOR A FULL REFUND.

Varietal information in TrueLeafMarket.com publications is based on trial information and/or photographs. It may not be representative of results in other locations. It is intended as a guide only. Actual results in your area may vary.